Find below answers to many commonly asked questions

Please get in touch to discuss whether I can help you. To ensure you can make an informed decision and get the right help. I am happy to explain and discuss how sessions work. Click on the tabs below to read answers to some commonly asked questions. Please get in touch to gain further clarity about any concerns you have.
It is very important that you feel comfortable about working with me. You may wish to know more about Hypnotherapy, my background or how sessions are run. No question is too small.

Questions About How Sessions Work

Where are session held?

In person sessions with Jason Demant last 50 minutes.

I see clients in three locations in London. I am a member of the Box Tree Clinic in London's Harley Street District, W1W 5DT, a few minutes from Great Portland Street Tube station and close to Warren Street Tube station. I also see clients in Golders Green, directly opposite the Tube station and in Kentish Town, close to Camden Town and Holloway. I see international clients by Skype and phone.

The postcode for my Golders Green location is NW11 7PH and in Kentish Town the postcode is NW5 2RD.

See the maps at the foot of this page.

Weekend appointments available.

How many sessions will I need?

For some challenges it is easier to suggest how many sessions you will need. For smoking cession, my programme (as outlined here) is for two sessions. 

Some phobias require only a couple of sessions. Some other phobias require a few more sessions. 

Overeating and weight loss: food is something we all need and its roots in childhood can be complex. As such I normally work in blocks of six sessions. Changes around your relationship with food often need several sessions. (Click here for more details)

For Reducing alcohol, drug use, or other compulsive or addictive patterns, I normally work in blocks of four and six sessions. For Sessions for alcohol reduction, click here.

I do not lock you into buying sessions you do not need. Many clients come for between two and six sessions. Some come for up to 12 sessions. Only a few clients have more than 12 sessions.

Some clients do return for some extra or ‘top up’ sessions.

Do you offer any guarantees of success?

I cannot automatically guarantee success, since you will need to do some work too! I give you tools and I work very hard to help you see things differently and gain resources. However whatever changes you wish to see must be done by you. You are responsible for your decisions, choices and mindset.

However, if you book a package of sessions, I try to arrange your programme so that success, will hopefully result.

I do guarantee weight loss after completing my Eight Session Weight Loss Programme. This is so because we set goals and attendance at some sessions will be dependant on reaching those goals. This means that you only complete the programme if your goals are actually reached. Click here for more details

Though I cannot promise results, I feel confident that for some packages, you will benefit greatly. Therefore I offer a refund guarantee. You will see this on some programmes outlined on this website. In those cases, I am confident that if you attend sessions and carry out all assignments set, you will see benefits from sessions. 

What happens if I am late for a session?

When you book a session it is for 50 minutes. I see clients in a quiet and convenient therapy practice opposite Golders Green tube station. 

I do not have a personal dedicated room and share with other therapists. This means that in most instances, if I do not have another client immediately after your session, there will be another therapist using the room. 

If you come late, no matter what the reason, I cannot make any promises that we will be able to go beyond your agreed session time. I do not give refunds when you are late.

If you need to cancel a session, you need to give more than 24 hours notice to have a full refund.

Terms and conditions of how sessions are run will be set out in your ‘contract’ document. This document you will be emailed after you book your first session. I am always happy to discuss this contract and make changes to suit your needs.

What is your cancellation policy?

You can cancel a session you have booked. However please note that there is a 24 hour cancellation policy.

This means that you will be charged for a session should you cancel less than 24 hours before the start time of the session, unless it is an emergency or you are too unwell to attend.

In those latter circumstances I ask you to pay £17 to cover the cost to me of room hire.  

If you have booked a Smoking Cessation Programme and attended one session, there is no refund for the second session. You will have that session as a ‘credit’ which you can use for a future session, or gift to a friend to use in your place.

If you have paid for a package of sessions and not attended all those sessions, cancelling will mean you are no longer entitled to the discount rate. For example, if you book four sessions at a rate of £285. If after two sessions you wish to cancel, you will be charged the regular session fee for sessions, which is £80. Your refund will be £285 minus £160 for two regular priced sessions. 

Can I come for a 'taster ' session and then decide?

I offer a free initial consultation session, by phone, before you agree to sessions. 

This consultation is for about 30 minutes. You can use the time to explain more about what you wish to work on. It is also a space for you to ask any questions you have. You are under no obligation whatsoever to carry on with sessions after the consultation, if you do not wish to.

If you wish to proceed with sessions, you can book a package, which will have extra benefits and a discount rate. You can also book individual sessions too. So, therefore, following your initial consultation,  you may indeed book a single ‘taster’ session and following this, decide whether to continue. 

Single sessions work out more expensive that sessions booked as part of a package. If, after a first session, you opt to buy a package, then that first session can, in some circumstances, count as the first of a package and gain the discounted rate. 

An exception is my smoking programme. This can only be purchased as a complete package and not as single ‘pay as go’ sessions.

Do you have on-line sessions?

I do see clients via Skype, phone or an online platform.

However, if you require something that requires intensive hypnotherapy, for example smoking cessation, I am not able to offer this except face to face.

Overeating and weight loss, stress or other challenges can be online or by phone. If your session will involve some hypnotherapy or visualisation work, this may be done via Skype. However often I make a recording and send it to you, for you to listen to outside of session time. The advantage for you is that you get to keep the recording.

I am quite flexible and try to accommodate as much as possible. Please be in touch to discuss any questions you have.

How much do sessions cost?

I offer a free initial consultation, by phone, under no obligation. All session prices include free coaching by email between sessions.

Fees (Sessions are for 50 minutes except for smoking cessation)

Your Initial Phone Consultation: Free

Harley Street (W1W)

Clinical Hypnotherapy: £115 (Book four sessions: £395)

Counselling: £70

Smoking Cessation (2.5 hours): £245

Golders Green (NW11) and Kentish Town (NW5)

Clinical Hypnotherapy: £80 (Book four sessions: £295)

Counselling: £60

Smoking Cessation (2.5 hours): £195  (Click for more details)



Can I pay in instalments?

Sessions do cost and paying upfront for sessions can be difficult. 

For individually booked sessions, you will need to pay in full before or at your session.

Smoking cessation sessions can be paid in two instalments. You will need to pay at least £100 before your first session. Normally the remainder will be paid within a few weeks, in one payment. We will establish very clearly when and how much your payment plan is. This agreement will be by email or on paper, so that our agreement is recorded.

If you book a package of sessions, you can pay in instalments. However, in general, you will pay at least £90 before your first session. The remainder will normally be paid, in full, before your last package session. If you require a longer period to pay, please be in touch to discuss your needs. 

We will establish very clearly when and how much your payment plan is. This will be by email or on paper so that our agreement is recorded. 

Are sessions confidential?

Sessions are confidential. I send each new client a ‘contract’. This isn’t a legally binding document but sets out clearly how sessions are run. 

I will not share anything you say with anyone else. You should feel free to talk openly. Sessions can feel like a haven, a safe space to be honest. Confidentiality is key to establishing trust.

There are two scenarios in which I may share information about you. The first is if I should consult a colleague or supervisor to ask their advice about how best to help you. In this situation I will not use your name and will change some details to ensure your identity is kept confidential.

The other scenarios which are relevant are:

  • if I feel that you may harm yourself or others.
  • if you talk (boast) about committing a serious crime. 


Unless it is an emergency, I will always discuss with you first before speaking to someone else about you.

You should feel confident about how sessions work and not feel any need to hold back on anything you wish to say.

Please ask me any questions about this, so it is clear.

Questions About Clinical Hypnotherapy

What is hypnotherapy and how does it work?

Our minds are much more powerful than we often realise. Your mind has two parts, your conscious mind (around 10%) and your subconscious mind (around 90%). You use your conscious mind to think, read and communicate in a ‘conscious’ thought out manner. Your subconscious mind is responsible for your automatic habits, desires, storing memories and beliefs about yourself and the world around you.

We use our subconscious mind a great deal more than we often realise. This means that it is vital to ensure your subconscious is working at its optimum level, so you feel happy and confident and your subconscious is focusing on the positives about your life and not stuck dwelling on negative thoughts such as past failures, regrets or fears about the future.

Whenever we come across any information, people or experiences, our subconscious is always the first part of our mind to respond to whatever is happening. Just think about something that might occasionally worry you. For some it’s a spider, for others it’s confronting colleagues or having to speak in public. That feeling of nervousness which you begin to experience wasn’t produced by your conscious mind but rather by your subconscious mind. Somewhere your subconscious ‘made up its mind’, as it were, about who you are and how you will do in that situation.

Hypnotherapy is simply a way of relaxing you and speaking more directly to your subconscious mind. This means change can be quicker. It is safe and sessions are enjoyable.

You won’t make me cluck like a chicken, right?

If you have ever seen a stage hypnotist, you may be concerned that during clinical hypnotherapy you may be put in a trance and manipulated to do things you would be unhappy about. TV shows are about entertainment and clinical hypnotherapy works very differently.

During your session you will have total control and be able to hear what I say and able to open your eyes should you need to do so. Indeed sometimes you will be required to talk whilst in a trance. It is important to mention also that I am in fact unable to say or suggest something to you, which you would ordinarily disagree with. Clinical hypnotherapy is about helping you make the positive changes you really want to see.

What is hypnotherapy like?

Hypnotherapy is a highly effective therapy which aims to help you change habits and outlook in a relatively short period of time. We will discuss your challenges, the changes you wish to make and the challenges you may be facing.

Following this, you will close your eyes and be guided into a deeper feeling of relaxation, similar to daydreaming or focused concentration. I will then speak with your subconscious mind, often by using specific visualisations or by speaking directly to you in a way which communicates directly with your imagination and subconscious mind, bringing change at a deeper level.


You will be in complete control and hear what is being said. You will be able to speak and open your eyes at any time should you need to do so. Hypnotherapy is an enjoyable experience and you will leave sessions feeling relaxed and positive.

Is hypnotherapy safe?

Yes it is very safe. In fact, when you think about it you are often in a trance on a daily basis. Just think of times you have been sleepy but not quite asleep yet, engrossed in focused concentration, been preoccupied daydreaming or found your mind wandering during a conversation or class. These are all examples of being in a type of trance.

The difference is that you were not guided into the trance by a therapist. Hypnotherapy is safe and suitable for both adults and children.

I always strongly recommend that you are alert before coming for your session. This means having had a good night’s sleep the previous evening.

Also, as much as it is possible for you to do so, it is advisable to allow also an extra few minutes after your hypnotherapy session before your next appointment. This will ensure your mind is not preoccupied during your session, thinking about what will happen later. It is also not recommended to consume alcohol or use recreation drugs before your session.

More Questions

Do you have professional insurance?

I have up to date, full professional malpractice, professional indemnity, public and products liability insurance. My insurance covers my professional work, whether I am working from a clinic, from home, or visiting a client’s premises.

The therapy practice from which I work also has its own insurance too.

What are your qualifications?

I am a qualified coach, NLP (Neuro-linguistic Programming) Practitioner and Clinical Hypnotherapist.

If you scroll down this page, you will see more about my experience and qualifications.

Professional accreditation

I believe that you can never know enough and that skills need to be sharpened to ensure professionalism and excellence is maintained.

I work hard to continually evolve my techniques and abilities to help you do well too.

I am a member of the UK’s leading Hypnotherapy Association, the General Hypnotherapy Register (GHR) and a validated practitioner of the General Hypnotherapy Standards Council.

I am an accredited member of the Complementary and Natural Healthcare Council UK. I abide by their professional guidelines and regulations of practice.

I am a member of the NHS Directory of Complementary and Alternative Practitioners (NHSTA), taking referrals from GPs and dentists.

I am a recognised treatment provider for PruHealth private medical insurance.

Can my private medical insurance pay for my sessions?

I am a recognised healthcare provider for PruHealth. PruHealth requires that you gain a referral from a consultant for your hypnotherapy sessions with me.

Am I able to have someone present with me in sessions?

In general sessions are for you alone to talk about what you wish to work on. However in some circumstances if may be beneficial for you to have someone accompanying you.

Often when children come for sessions, parents may sit in for either the whole or part of the first sessions. This is something I specifically ask parents about beforehand.

There is a comfortable and quiet waiting room. Often someone’s friend or relative might wait there for the duration of the session, if they need to be easily available for any reason.

I would recommend asking me about any specific needs or concerns you have, so you feel happy about what happens.

If I refer a friend, can I have a discount?

I am always grateful for recommendations of my services to people you know. If you recommend me, and the individual mentions that it was you who did, and they book a session, I will give you a £20 thank you. 

Privacy Policy - Your personal data

We have updated our privacy policy to meet the high standards of the new European Data Protection Law, known as the General Data Protection Regulation (GDPR).

Our privacy policy explains how we handle your personal data. Click the link in the footer of this page, or visit Our Privacy Policy

Testimonial Disclaimer

All testimonials which appear on this site are genuine and from real people who were previous clients. Testimonial content has not been altered in any way. However for confidentiality, some names and locations have been changed. This is to ensure people’s identities are not revealed.

All the content on this site is for general information about our services. Please note that results are not guaranteed, and that results may vary from person to person.

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Talk directly to Jason now about the help you need


Jason Demant - Contact Details

Golders Green, London, NW11

Opening Hours

Monday-Friday08:00 - 21:00
Saturday10:00 - 16:00
Sunday09:00 - 16:00